Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, shared, and safeguarded when you interact with this online store (referred to as "we", "us", or "CuCrCo"). By accessing or using our website and related services (the "Services"), you agree to the data practices described in this Policy and our Terms and Conditions.

1. Information We Collect

We may collect the following types of personal information when you browse or make a purchase from CuCrCo:

1.1 Information You Provide Directly

• Order Information: Your name, shipping address, contact details, and order specifics when you place an order.
• Payment Information: Payment details are processed securely by our trusted third-party payment processors. We do not store full payment card information.
• Customer Support Information: When you contact us, we may collect your message and contact details to respond effectively.

1.2 Information Collected Automatically

• Interaction Data: This may include your IP address, browser type, device identifiers, and on-site behavior (e.g., pages visited), often collected through cookies or analytics tools.
• Usage Logs: Technical logs to help improve site performance, security, and the overall user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Provide shipping and delivery updates
• Respond to inquiries and provide customer support
• Improve website functionality and performance
• Send service-related updates
• With your consent, send promotional emails or offers (you can unsubscribe anytime)

3. Data Sharing

We respect your privacy. Your data is only shared when necessary and in the following cases:

• With Service Providers: Such as payment processors, delivery services, and analytics providers who help us fulfill your order and operate the website.
• Legal Compliance: We may disclose information if legally required to comply with laws, regulations, legal processes, or governmental requests.
• Customer Data Management: Your data is used solely for order fulfillment and customer support purposes. CuCrCo handles all personal data responsibly and in line with applicable data protection regulations.

4. Data Security

We use industry-standard measures to safeguard your personal information, including:

• Secured encryption
• Firewalls and access controls
• Regular monitoring and updates of our systems

While we take reasonable steps to protect your data, we encourage you to use strong passwords and secure networks when interacting with any website.

5. Data Retention

We retain your personal data only for as long as necessary to:

• Complete your purchase
• Provide you with customer service
• Comply with legal or accounting obligations

You may request that we access, correct, or delete your data at any time, subject to legal limitations.

6. Your Rights Under GDPR (Where Applicable)

If you are a resident of the European Union or another jurisdiction that recognizes GDPR rights, you are entitled to:

• Right of Access – Request access to your personal data
• Right to Rectification – Request corrections to inaccurate or incomplete data
• Right to Erasure – Request deletion of your personal data under qualifying conditions
• Right to Restriction of Processing – Request a temporary or permanent stop to data use
• Right to Data Portability – Request a copy of your data or transfer to another controller
• Right to Object – Object to data processing, including for marketing purposes

To exercise these rights, please contact us through the methods listed in the Contact section.

7. Cookies and Tracking Technologies

This website may use cookies and similar technologies to:

• Enhance site functionality
• Analyze usage patterns
• Personalize your browsing experience

You can manage cookie preferences through your browser settings, but some features may not function properly if cookies are disabled.

8. Children's Privacy

Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

9. Updates to this Privacy Policy

We may update this Policy from time to time to reflect changes in our data practices or legal requirements. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective immediately upon posting. We encourage you to review this Policy periodically.